WHAT WILL MY CLEANER BRING TO THE SERVICE?

All of our cleaners come fully equipped with their own cleaning equipment and supplies. However, if you would like a particular product or equipment used in your home you are more than welcome to leave it out for the cleaner. 

DO I HAVE TO BE HOME DURING THE SERVICE?

This is entirely up to you – you can be there for the service, let the cleaner in and leave, or even not be there at all. You are more than welcome to provide access to your cleaners by way of a key/lockbox. Please note that in general our cleaners work most efficiently when the house is empty of people and pets.

cancelations // refunds

If you cancel before 48 hours you will receive a full refund to the payment information on file.

If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. 

If you cancel within 24 hours, it is a non refundable full charge. 

what’s included in a regualr cleaning?

Do’s:

• Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top)

• All exterior surfaces in all rooms

• Floors are mopped and vacuumed

• Bathroom (complete toilet clean, shower, handles, tub, drain)

• Bedroom  shelving, nightstands, bed frames, tidy up bed)

• All window sills

Don’ts:

• All Extras are not included (must be selected for an additional cost)

• The extra time included in deep cleans allows for more detailed work in the above mentioned  Do’s.

how long does a typical cleaning service take?

A standard-size home takes about three hours to clean. Your home may take more or less depending on its size and which services you request.